hvac questions people ask in Albany

Tru72 is a diagnostic-first residential heating and cooling company with roots dating back to 1972. We test before we recommend, and measure before we quote.

Because guesses cost homeowners money. Most service calls in this industry start with a visual inspection and a quote based on what the symptom usually means. That guesswork pushes homeowners toward the expensive, common assumption instead of the actual, often smaller fix.

The Tru72 service-call fee is $72. That covers a real diagnostic by a certified technician, with measurements and a written finding. If you approve the repair, the $72 is credited toward the work, so you're not paying twice.

A certified Tru72 technician arrives in a marked truck and walks the system with you first, so the conversation starts with what you're experiencing.

Same-day and next-day appointments are available across most of our service area when you call before 2 p.m. For genuine emergencies, no heat in winter, no cooling during a heat advisory, gas smell, carbon monoxide alarm, we dispatch a real technician 24 hours a day, 7 days a week.

Choose your local Tru72 from the Locations section on this page. Each location page lists the cities and neighborhoods served, the local crew, applicable rebates, and how to schedule.